斯巴鲁汽车保养,无需预约,直接开车来,随时服务的交流信

作者/叶公子

嗨,你们好!我是送Outback过来进行定期保养的。我这辆是2022年底购买的新车,第一次在Johnson Subaru of Cary保养后,挡风玻璃上贴的下次保养提示标签是:Date: 11/23, Mileage: 7,745,两项规定我都没超过,为什么Johnson Subaru of Cary给我发邮件和Caxfax说我这辆车最少有两个项目逾期,是否你们搞错了?

我从昨天开始运作一个反对中国政府的联署签名活动,很忙!原计划就是这星期在汽车保养到期前送汽车到你们这边做保养的,半夜时我才意识到感恩节你们是否放假,小孩子政府学校是放假一星期的,你们如放假一星期,我的车子保养就过期了,还好今天早上躺在床上回复完几个关于联署讨论后,查看了Apple Maps导航,显示你们是营业的,我就放心了。

Johnson Subaru of Cary经常给我发邮件说无需预约直接开车来,随时可以服务,时间不够用,为了节约时间,我就直接开车来了。

(注:以下这三段可以不用看,请直接跳到最后一段的前两段)我害怕Subaru保养预约系统!第一次汽车保养时,我就多次进入预约系统,一直无法预约… 现在是这辆车第二次保养,几个月前我就想提早预约好,等时间到了再轻松轻松开车去做保养,可是我恐惧Subaru预约系统,一直迟疑不敢进!不是因为英文,多年以来我就很擅长在英文网站填表、预约、帮客户申请签证、购物等,都很成功。但Subaru预约系统是必须要选择项目才能预约,有些是保养项目,有些像是维修项目却混乱地跑到了保养预约系统里,如更换4个轮胎等,我又不是汽车专家,我怎么能精确知道哪些项目要选,哪些项目不选?

汽车保养预约规范性必须解决,否则影响以后更多次的预约,我另外文章细致叙述,再发给Subaru。

由于Subaru预约系统卡关,人被弄疲累了,和不知保养实际操作流程是怎样,与工作人员接触要不要沟通等,第一次保养时有一些问题都没去讲,当然第一次帮我汽车保养的技师对我接待服务很好。

汽车的部分问题:就在前天星期六带孩子们去Downtown Cary Park活动时,汽车中控内有卡卡的异响,不确定异响是出自中控的哪个位置。而另一次汽车中控的异响,声音是在副驾驶座位前的位置传出,发生的时间大概是在第一次保养前或后。时间紧迫,其它的我就笼统讲一下。除此,汽车内:门、车顶、后车厢、装饰等,好几个地方有轻微的异响,时间是从新车到现在,有时有,有时无,有时会持续几天到几个星期,这些异响请帮忙检查和加固一下。注:我已经排除了挂钩环等与异响无关的项目。汽车外的情况就不知道了,都帮忙查看下,谢谢!

Johnson Subaru of Cary发的邮件里有一个汽车保养20%的优惠,12/31之前有效,请帮我使用到这次Outback保养中。 谢谢!

为了到4S店保养时沟通方便,我把想讲的都写在这篇文章里了,等下用Google翻译成英文后打印出来,去了直接给他们看就好了,我会把重点的段落画线。从早上10:47到现在13:32,头都饿晕了,现在校对一下稿件…… 两小孩三点多要上课(兴趣班),我没法送了。等下带笔记本电脑去斯巴鲁4S店,在那里编辑整理签名联署文稿,和发到Google表单开始公开征集签名。

NC20231120 13:32

Google翻译:

Hi there! I sent Outback here for regular maintenance. I bought a new car at the end of 2022. After the first maintenance at Johnson Subaru of Cary, the next maintenance reminder label affixed on the windshield was: Date: 11/23, Mileage: 7,745. I didn’t meet both requirements. Exceeded, why did Johnson Subaru of Cary send me an email and Caxfax saying that at least two items on my car are overdue? Are you mistaken?

I have been running a signature campaign against the Chinese government since yesterday. I am very busy! The original plan was to send the car to you for maintenance this week before the car maintenance was due. Only in the middle of the night did I realize whether you would have a holiday for Thanksgiving. Government schools for children have a one-week holiday. If you have a one-week holiday, I would The maintenance on my car is overdue. Fortunately, I was lying in bed this morning after replying to several discussions about joint signatures. I checked the Apple Maps navigation and it showed that you are open for business. I was relieved.

Johnson Subaru of Cary often sends me emails saying that there is no need to make an appointment and I can just drive here and can serve you at any time. There is not enough time, so in order to save time, I just drive here.

(Note: You don’t need to read the following three paragraphs. Please jump directly to the first two paragraphs of the last paragraph) I am afraid of the Subaru maintenance appointment system! When I had my car serviced for the first time, I entered the reservation system many times and was never able to make an appointment… Now it is the second service of this car. I wanted to make an appointment in advance a few months ago, so that when the time comes, I can easily drive for maintenance. , but I am afraid of the Subaru reservation system and have been hesitant to enter! It’s not because of English. Over the years, I have been very good at filling out forms, making appointments, helping customers apply for visas, shopping, etc. on English websites, and I have been very successful. But in the Subaru reservation system, you have to select items before you can make an appointment. Some are maintenance items, and some are like repair items, but they are chaotically included in the maintenance appointment system, such as replacing 4 tires. I am not a car expert. How can I know accurately? Which items should be selected and which items should not be selected?

The standardization of car maintenance appointments must be solved, otherwise it will affect more appointments in the future. I will describe it in detail in another article and send it to Subaru.

Because the Subaru reservation system was stuck, I was tired, and I didn’t know what the actual maintenance process was like, whether I should communicate with the staff, etc. I had some questions during the first maintenance and didn’t bother to explain them. Of course, I was helped the first time. The car maintenance technician treated me very well.

Some problems with the car: When I took the children to the Downtown Cary Park for activities the day before yesterday, Saturday, there was an abnormal noise in the center console of the car. I am not sure where the abnormal sound came from in the center console. Another abnormal sound from the car’s center console came from the position in front of the passenger seat. It probably occurred before or after the first maintenance. Time is tight, so I will talk about the rest in general terms. In addition, there are slight abnormal noises in several places in the car: doors, roof, trunk, decoration, etc. From the time the car was new to the present, sometimes there are, sometimes not, and sometimes they last for a few days to a few weeks. These If there is any abnormal noise, please help to check and reinforce it. Note: I have excluded items such as hook rings and other items that are not related to squeaking. I don’t know what’s going on outside the car. Please help me check. Thank you!

There is a 20% discount on car maintenance in the email sent by Johnson Subaru of Cary, which is valid until 12/31. Please help me use it for this Outback maintenance. Thanks!

In order to facilitate communication when I go to the 4S store for maintenance, I have written everything I want to say in this article. I will translate it into English using Google and print it out later. Just show it to them directly when I go there. I will put the key paragraphs. Draw lines. From 10:47 in the morning to 13:32 now, my head is so hungry that I am going to proofread the manuscript… Two children have to go to class (interest class) at around three o’clock, and I can’t send them off. I will take my laptop to the Subaru 4S store later, where I will edit and organize the signatures and co-signs, and send them to Google form to start collecting signatures.

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